Yesterday’s experience was like no other I've ever had with you all. My ticket confirmation number was 7154640201 purchased on June o3, 2021 at 7:21PM - sold at: 03624 0335 - schedule 1339 I would recommend Greyhound because the second driver was thoughtful and concerned. This took place on Wednesday, June 16, 2021. There was a change of drivers at Allentown. Please see to it that the drivers know of the destination of other buses so the passenger gets to her/his destination as quickly as possible. The driver from Allentown, PA was considerate and tried to get bus connections to Pittsburgh but there was no bus going from Allentown to either Philadelphia or Harrisburg. I was scheduled according to my ticket to arrive in Pittsburgh at 6:15 PM on Wednesday and not on Thursday at 8:30 AM. I was on the bus from 11:30 AM Wednesday until 8:30 AM Thursday. I went all the way to Scranton, PA - returned to Philly and had to wait for the 3:00 AM bus to Pittsburgh, PA. Why did he not tell me where he was going.

He was not going to Pittsburgh but to Scranton, PA.

The driver from Philadelphia looked at my ticket to Pittsburgh and I asked if he was going to Pittsburgh and he said yes.

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